ELECTRICITY
LCUB continues to invest millions of dollars every year into our system to ensure our 69,024 customers across four counties receive reliable and affordable electric services.
As the State of Tennessee cautiously reemerges from the COVID-19 pandemic, LCUB remains committed to providing safe and reliable services. We are doing the following:
- Our Customer Service Centers are now reopened. LCUB Customer Service Representatives are behind protective glass. We respectfully encourage customers to wear protective masks and practice the six-foot social distancing guidelines for the safety and protection of themselves and others.
- If you are uncomfortable entering our lobbies, please feel free to to continue to utilize our drive-thrus, night drops and other convenient online bill pay options for making payments.
- If approaching service disconnect status, call 1-844-687-5282 for help with your bill. Choose option #5 then #2.
- To reach customer service or to sign-up for new service by phone, call 1-844-687-5282 and choose option #5 then #3.
LCUB continues to invest millions of dollars every year into our system to ensure our 69,024 customers across four counties receive reliable and affordable electric services.
The LCUB Gas Department serves Lenoir City and the immediate surrounding area. LCUB has approximately 194 miles of natural gas mains serving approximately 6,510 customers.
The top priority of LCUB's Water Department is to provide safe, high-quality drinking water for our 9,533 customers. LCUB frequently performs numerous tests, often exceeding the requirements mandated by federal and state laws, to ensure our water is safe.
LCUB applies cutting-edge technology to ensure the wastewater needs of our 5,553 customers are met and to protect the environment and natural ecosystem in Loudon County.
Our top priority is providing you with the best customer service experience possible.
Get in touch by calling (844) 687-5282, or by visiting one of our service locations.
LCUB's Water Department is waiving the $25.00 Connection Fee for existing irrigation meter customers during the month of April 2021 only. Click here for details. LCUB Monthly Board Meetings are scheduled for the 3rd Monday of every month. The next regularly scheduled meeting will be April 19th. Click here for details and a complete schedule. The COVID-19 outbreak has affected many of our neighbors, and now is a great time to lend a helping hand if you can. The Neighbor Aide Program helps families in need pay their utility bills and is funded entirely by customer donations and LCUB matching funds. If you're able to help and want to learn more, please follow this link.
Water Connection Fee
Monthly Board Meetings
Lend A Helping Hand
LCUB's Water Department is waiving the $25.00 Connection Fee for existing irrigation meter customers during the month of April 2021 only. Click here for details.
LCUB Monthly Board Meetings are scheduled for the 3rd Monday of every month. The next regularly scheduled meeting will be April 19th. Click here for details and a complete schedule.
The COVID-19 outbreak has affected many of our neighbors, and now is a great time to lend a helping hand if you can. The Neighbor Aide Program helps families in need pay their utility bills and is funded entirely by customer donations and LCUB matching funds. If you're able to help and want to learn more, please follow this link.
Times are difficult for many people right now, so if you're having trouble paying your energy bills, there is help available!
The Low Income Home Energy Assistance Program (LIHEAP) is a federally-funded program that assists eligible low-income households with their residential energy bills. Learn more about LIHEAP and if you are eligible by clicking here.